Frequently asked questions
Common questions about our products, delivery and windshield repair itself.
Do you sell genuine Delta Kits products? +
Yes. Matt-Rex Kft. is an official, certified Delta Kits reseller — every product is genuine, with guaranteed quality. You can view our certificate on the “About us” page.
Which resin should I choose for a given break? +
The right resin depends on the type of damage and the temperature: lower-viscosity resins flow into fine, tight cracks, while thicker ones fill a larger crater. If you are unsure, we are happy to advise based on our real workshop experience — just get in touch.
When can a windshield be repaired instead of replaced? +
Chips and smaller star breaks can usually be repaired, provided they are not in the driver’s direct line of sight and are not too large. Fresh, small damage is very likely repairable — the important thing is to deal with it as soon as possible.
What should I do about a fresh chip? +
Have the damage repaired by a specialist as soon as possible, or repair it yourself with the right equipment. Dirt and moisture have not yet penetrated fresh damage, so the repair is almost invisible. Delaying can lead to a crack and the replacement of the entire windshield.
Which countries do you ship to? +
We ship to 11 European Union countries: Hungary, Poland, Czechia, Slovakia, Romania, Croatia, Slovenia, Bulgaria, Lithuania, Latvia and Estonia. <strong>We do not currently ship outside these countries</strong> — this English version of the site exists so that anyone can read about our products, but orders can only be delivered within the countries listed above.
What payment methods do you accept? +
You can choose from three payment methods: card payment via Stripe in the currency of the delivery country (card details are handled directly by Stripe and never reach us); bank transfer in advance — we send the account details in the confirmation email and ship the parcel once the payment arrives; and cash on delivery (payment on receipt), currently available within Hungary.
Will I receive an invoice for my order? +
Yes, we issue a proper electronic invoice for every order (through the Számlázz.hu system) and send it by email.
Can I get professional advice about the products? +
Of course. We do not just sell these products — we use them every day in our own auto glass repair workshop, so we can help you choose the right equipment based on real experience.